Relationship Marketing | Build Your Online Business

Marketing your small business offline is essential to the success of your business.
Subscribe

Do We Settle for Mediocrity or Pursue Excellence?

April 03, 2011 By: Yvonne A Jones Category: Business - Entrepreneur

I love the Comics in the newspaper and have my favorites.  My family finds this odd because I’m not a big fan of sitcoms on TV and would rather watch a movie or a good drama, yet I’ll have fun with the Comics.

In the Comics section of my local paper last week “Ziggy” was told by his psychiatrist “You’ve  got to choose Attainable goals…Why don’t you shoot for Mediocrity?”

That immediately got me thinking.  Do I settle for mediocrity or pursue excellence when I set my goals?  Are you settling or stretching?

Your goals should be attainable, but they should also make you stretch.  Unrealistic goals only lead to frustration and Read the rest of this entry →

Use a “To Do” List as an Effective Tool to Manage Yourself

April 01, 2011 By: Yvonne A Jones Category: Time Management

“Burn Your To Do List” was a headline I read some time ago, and although the writer may have had really great content, my initial reaction was, Oh no. I could not do without my “To Do” list!  How about you?

Everyone of us as entrepreneurs wear different hats that involve various aspects of our lives, and with the fast pace of life regardless of where you live these days, it's almost impossible to retain everything mentally.  If you've been able to do that successfully, then you have my utmost respect and awe.

We all have different personality types and some are more detailed than others.  One person may be content with jotting down just brief notes of what they need Read the rest of this entry →

3 Tips on Providing Superior Customer Service Online

March 29, 2011 By: Yvonne A Jones Category: Customer Service, Uncategorized

Providing superior customer service in your online business is essential to building lasting relationships with customers and clients.  It is an integral part of doing business on the internet.  Note that even if you do not have a product and are not yet providing a service other than writing a very informative blog, consider your visitors as your customers or clients.

Understand What the Customer Wants: It’s important to understand buying triggers and purchasing behavior.   I love to share products that I've found valuable with others.  These Read the rest of this entry →