Timeless Principles: 6 Leadership Principles in Chapters 6-12 of “The Mary Kay Way”
In my previous post I revealed 7 principles that I got from a review of Chapters 1-5 of The Mary Kay Way: Timeless Principles From America's Greatest Woman entrepreneur.” Today my review continues with timeless principles that can benefit small business owners, leaders in direct sales, entrepreneurs who outsource tasks, and every thought-leader who works with people; all from Chapters 6-12.
1. Giving criticism: Criticism will most likely be made at some point but Mary Kay felt that a good manager should direct criticism to what's wrong; not who's wrong.
Managers must be strong and speak in a straightforward way, but should sandwich that criticism between praise – before and after. Doing so lessens anger on the part of the recipient. When people (more…)
